Refund policy

We want you to love your Vessara purchase.

• Returns accepted within 14 days of delivery.

• Products must be unused, in original packaging.

• Refunds processed to the original payment method within 7 business days after inspection.

• Sale items and opened hair products are non‑returnable for hygiene reasons.

• To start a return, email us at @vessara.co.za@gmail.com with your order number.